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    Standard Return Policy

    You can initiate a return for most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery.  We inspect all returned items and award a partial refund for opened or used products.  (Original shipping charges are not refunded unless the item is defective or incorrect item is received due to our error.)

    If you initiate a return after 30 days, we may issue a partial refund depending on elapsed time and condition of merchandise.

    All returns require a RMA#. Please contact RETURNS to obtain a RMA# and return instructions.

    Defective Product and Returns Due to Our Error

    You may return any defective item, and incorrect item received without penalty. ** Your return shipping charges will be waived or a return shipping label may be provided.

    When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.

    All returns require a RMA#. Please contact RETURNS to obtain a RMA# and return instructions.

    Products Returned After 30 days

    Because products devalue over time, we offer partial refunds for items returned over 30 days after delivery.

    All returns require a RMA#. Please contact RETURNS to obtain a RMA# and return instructions.

    Exchanges

    You can request an even exchange for most new and unopened items within 30 days of delivery for the same item only. The item you are returning must be in unused condition with all original materials included with the shipment. We must receive the original item back before the exchange will be sent out.

    All exchanges require a RMA#. Please contact EXCHANGES to obtain a RMA# and complete exchange instructions.